Setting up Chocolate Fountain FAQ

How does a Chocolate Fountain work?

Once commercial fountain is assembled, pour the melted chocolate into the bowl until it is near the top rim. Turn on switch. This will turn on the heating element, which is controlled by a thermostat, and turn on the motor, which turns the auger (corkscrew). The chocolate will be pushed up to the top where it will then flow down the 3-7 tiers and completely “enrobe” the fountain.

Does the Chocolate Fondue Fountain melt the solid chocolate?

The Commercial Chocolate Fountain will melt the solid chocolate , but because of the low temperature, it would take a much longer time. We recommend melting the chocolate first over a Chocolate Melter or in a microwave and then adding it to the Chocolate Fountain Machine. Be sure that no water gets into the chocolate, as this will taint the chocolate.

How do I know if I melted the chocolate correctly?    

The chocolate should not be too warm or too cold, and it should have a nice shine to it. Also, the thickness of the chocolate is very important for proper flow. Chocolate that is too thick will not flow but drop from tier to tier. Chocolate that is too thin will flow but will have gaps in the robing of the tiers.

Can the Chocolate Fountain be used outdoors?

Unfortunately you cannot run our Chocolate Fountains outdoors. Outside air temperature plays an important factor on the flowing consistency of the chocolate, as well as the running temperature of the fountain itself. In addition, even a slight breeze will blow the chocolate outside of the fountain and onto everything around it. Finally, flying critters tend to be very attracted to the chocolate’s sweet aroma.  But you can try our Chocolate Fountain Wind Guard  for outdoors used.

Is the Chocolate Fountain easy to assemble?

Yes. The Chocolate Fountain Machine comes in a few basic parts:

(1) The base, with the motor and electrical cords.
(2) The tower, which attaches to the four pegs inside the base bowl.
(3) The auger, which goes inside the cylinder. (We also have fountain without auger)
(4) The three tiers, which are screwed onto the tube. (up to 7 tiers)
(5) The top hat, which is placed on the top of the fountain.

Is the Chocolate Fountain easy to clean?

Yes. The top part of the fountain will completely dismantle into five separate parts, so you can put it into your dishwashing machine. Then dry thoroughly with a towel. The base has the motor and the electrical cords. Make sure not to immerse the base into water. You will have to scoop or pour out all the excess chocolate into an empty container. You can then pour clean water into the base to clean the bowl and then clean the remaining outer base with wet towels. It is quick and easy.

What are the table and electrical requirements for the Chocolate Fountain?

The large Chocolate Fountain weighs approximately 50 kilos when full, a level, sturdy table is a must. If it is not level, the chocolate will not flow properly. The Chocolate Fountain requires a standard 10 amp 220V-240V power point. or 110V for USA,Canada and Japan

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