Your complete satisfaction is always 100% guaranteed. If you are not happy with the item,
or item is defective, or if we made a mistake in the listing you may return the item within 30 days.
Upated 2 year international parts replacement warranty (outside of China)
Or return fountain to factory for 2 year parts and charged re-shipping cost.
Extra 3 Years or 5 years Warranty
We offer extra 3 or 5 years warranty with extra cost. please contact with us if you need.
1. Warranty void if unit tampered with.
2. Warranty does not cover broken knob,foot that made by people.
3. Warranty does not cover accessories, such as rubber ring.
4. Warranty does not cover postage for The Chocolate Fountains returned to us.
30 days for refund. Please contact us with any issue as soon as possible.
Shipping and Handling is not refundable if the product is free from defectiveness.
Shipping costs of returning the product will be paid by the buyer.
The products must be not use and new conditional with original packing for return.
Please read carefully before buying:
· We offer a 30 Day return policy only if item is damaged or defective on arrival.
· Item must be in new & unused condition for a return.
· Do not ship the item back without contacting us.
· Once item is returned, you will get a full refund or we will replace it with a new one.
· Buyer is responsible for any return shipping costs, Buyer is responsible for any broken when products arrived without original packing.